Drake Business Services Asia

Target Country: Japan

  • Receptionist (Tokyo)

    • Daily interaction with international clients and executives, allowing you to utilize and further develop your English communication skills.
    • An opportunity to serve as the face of a prestigious global company, building strong professional presence and hospitality skills.
    • Work in a prime central Tokyo location within a dynamic and professional corporate environment.

    About The Role

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.

    We’re looking for a Professional Receptionist for our multinational corporation clients in the finance, IT, and pharmaceutical sectors based in Tokyo to assist our client in delivering an exceptional visitor and concierge experience.

    As a member of the Japan team, you’ll be responsible for managing and greeting visitors, taking inbound calls, performing administrative duties, and conducting mail distribution.

    Why Join Our Team? 

    We value our team members and are committed to fostering your career aspirations. We offer:

    • Opportunities to work within prestigious international brands.  
    • Casual and temporary opportunities with flexible shifts.
    • Exposure to professional corporate environments across Sydney. 
    • Supportive team culture and training provided. 
    • A great opportunity to build experience in client-facing roles. 

    Responsibilities

    In this role, you will be responsible for: 

    • Working at reception desk and greeting visitors including proper registration,
    • Answering & handling incoming phone calls in good manner,
    • Acting as first point of contact to visitors and staff and assisting their needs and requests,
    • Maintaining cleanliness & tidiness of reception area and pantry when needed,
    • Managing meeting room bookings,
    • Assisting with set up and catering from meetings/conference/events and help on tidiness and cleanliness when needed afterwards,
    • Serving beverages to visitors when requested
    • Receiving, sorting, and redirecting daily emails, and
    • Receive and process incoming and outgoing mail and courier consignments.

    Required Skills, Qualifications & Attributes

    To be successful in this role, you’ll need: 

    • Tertiary qualifications in Reception and telephone service (or equivalent professional experience).
    • Minimum of 1 years’ experience in Reception office admin, hospitality, or customer services.
    • English conversation (email, business calls, etc.).
    • Basic PC operation (mainly e-mail, input to conference room reservation system)

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.  

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.   

    About Drake Business Services Asia

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitise time-consuming processes to improve efficiency, lower costs, and enhance quality.

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.  

  • Corporate Receptionist and General Affairs Support – Global Tech Company (Otemachi)

    • Centrally located at Otemachi Station.
    • Enhance your in-person and telephone English communication skills in a professional environment.
    • Work at a leading U.S.-based company with no overtime or nighttime shifts.

    About the Role

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.

    We’re looking for a Corporate Receptionist & General Affairs Support candidate for a global tech company based in Chiyoda-ku to assist our client in delivering an exceptional visitor and concierge experience.

    As a member of the Reception & Concierge team, you’ll be responsible for managing greeting visitors, managing inbound calls, performing administrative duties, and providing a memorable visitor experience.

    Why Join Our Team?

    We value our team members and are committed to fostering your career aspirations. We offer:

    • Opportunities to work within prestigious international brands.
    • Regular performance reviews.
    • Strong career development opportunities.
    • An employee reward and recognition program.

    Responsibilities

    In this role, you will be responsible for:

    • Reception Support
      • Manage visitor appointments and registration procedures.
      • Serve as the first point of contact for visitors and employees, providing courteous assistance.
      • Issue building access badges and QR codes.
      • Manage meeting room reservations.
      • Handle phone calls and emails at the reception desk.
      • Maintain tidiness and cleanliness of the reception area.
      • Provide assistance for meetings or events (e.g., catering arrangements, cleanup) – currently not required.
    • Mailroom Support
      • Receive, sort, and distribute incoming and outgoing mail, courier packages, and internal deliveries.
      • Manage daily parcel deliveries from courier vendors.
      • Handle delivery slips and records as needed.
      • Assist with light tasks depending on workload.

    Required Skills, Qualifications & Attributes

    To be successful in this role, you’ll need:

    • At least 1–3 years of work experience in a receptionist or related administrative role.
    • Friendly, cooperative, and proactive in communication.
    • Proficient in PC skills, especially MS Outlook.
    • Able to communicate in English and Japanese (both spoken and written).
    • Capable of handling multiple tasks efficiently.
    • A valid work authorization in Japan.

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity is the right fit for you.

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.

    About Drake Business Services Asia

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower cost, and enhance quality.

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.

  • Content Review Agent – Korean 

    • No Experience Needed – Full Training Provided – Start your career in content moderation with confidence! This is an entry-level opportunity that provides comprehensive training — ideal for fresh graduates or career switchers. 
    • Work Remotely – Enjoy the convenience of working from home while gaining experience in a fast-paced digital environment. 
    • Be Part of a Global Team Using Your Language Skills – Join an international team where your native-level Korean and English communication skills are valued. You’ll collaborate across cultures and gain exposure to global standards in content management. 

    About The Role 

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.  

    We’re looking for a Korean Content Review Agent for a Global Technology Company (fully remote) to assist our client in reviewing content to ensure it aligns with our platform’s guidelines and policies. No prior experience is required — we provide comprehensive training to set you up for success. 

    As a member of the team, you’ll be responsible for checking content to ensure it meets our client’s platform rules and community guidelines 

    Why Join Our Team? 

    We value our team members and are committed to fostering your career aspirations. We offer: 

    • Opportunities to work within prestigious international brands. 
    • Regular performance reviews. 
    • Ongoing training and support. 
    • Strong career development opportunities. 
    • An employee reward and recognition program. 

     Responsibilities 

    In this role, you will be responsible for:  

    • Reviewing and moderating generated content in Korean 
    • Ensuring content complies with platform policies and community standards 
    • Flagging, escalating, or acting on content that violates guidelines 
    • Maintaining accuracy and consistency in evaluations 
    • Communicating clearly with team members in English when necessary  

    Required Skills, Qualifications & Attributes  

    To be successful in this role, you’ll need: 

    • Native-level proficiency in Korean 
    • Conversational proficiency in English  
    • Strong attention to detail and a high level of accuracy  
    • Reliable internet connection and remote work setup 
    • To be able to perform tasks quickly and accurately  
    • Excellent communication skills (both written & oral) 
    • Excellent time management skills  
    • No prior experience required – full training will be provided 

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.  

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.   

    About Drake Business Services Asia 

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality. 

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.  

  • Content Review Agent – Japanese

    • No Experience Needed – Full Training Provided – Start your career in content moderation with confidence! This is an entry-level opportunity that provides comprehensive training — ideal for fresh graduates or career switchers.
    • Work Remotely – Enjoy the convenience of working from home while gaining experience in a fast-paced digital environment.
    • Be Part of a Global Team Using Your Language Skills – Join an international team where your native-level Japanese and English communication skills are valued. You’ll collaborate across cultures and gain exposure to global standards in content management. 

    About The Role 

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.  

    We’re looking for a Japanese Content Review Agent for a Global Technology Company based in Japan (fully remote) to assist our client in reviewing content to ensure it aligns with our platform’s guidelines and policies. No prior experience is required — we provide comprehensive training to set you up for success. 

    As a member of the team, you’ll be responsible for checking content to ensure it meets our client’s platform rules and community guidelines.

    Why Join Our Team? 

    We value our team members and are committed to fostering your career aspirations. We offer: 

    • Opportunities to work within prestigious international brands.  
    • Regular performance reviews. 
    • Ongoing training and support. 
    • Strong career development opportunities. 
    • An employee reward and recognition program. 

     

    Responsibilities 

    In this role, you will be responsible for:  

    • Reviewing and moderating generated content in Japanese 
    • Ensuring content complies with platform policies and community standards 
    • Flagging, escalating, or acting on content that violates guidelines 
    • Maintaining accuracy and consistency in evaluations 
    • Communicating clearly with team members in English when necessary  

    Required Skills, Qualifications & Attributes  

    To be successful in this role, you’ll need: 

    • Native-level proficiency in Japanese 
    • Conversational proficiency in English 
    • Strong attention to detail and a high level of accuracy  
    • Reliable internet connection and remote work setup  
    • To be able to perform tasks quickly and accurately  
    • Excellent communication skills (both written & oral)  
    • Excellent time management skills  
    • No prior experience required – full training will be provided 

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.  

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.   

    About Drake Business Services Asia 

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality. 

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.  

  • Handyman – Global Real Estate Management Firm (Kioicho)

    • Work at a global leader in commercial real estate solutions
    • Located in close proximity to Akasaki-Mitsuke and Nagatachō statinos
    • Modern, prestigious office facilities.


    About The Role

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.

    We’re looking for an experienced Handyman for a leading international commercial real estate firm based in Kioicho to assist our client in providing a fully managed, end-to-end handyman service.

    As member of the of the broader facilities team, you’ll be responsible for working independently to perform general maintenance and light repairs, facilities support duties, assistance with corporate events, and other ad hoc tasks to support our client’s team.


    Why Join Our Team?

    We value our team members and are committed to fostering your career aspirations. We offer:

    • Opportunities to work within prestigious international brands.
    • Regular performance reviews.
    • Ongoing training and support.
    • Strong career development opportunities.
    • An employee reward and recognition program.


    Responsibilities

    In this role, you will be responsible for:

    • Performing maintenance and light repairs, equipment setup, light facilities duties, and supporting corporate events.
    • Managing inbound and outbound mail, courier management, courier invoice management etc.
    • Maintaining printer consumables, managing shared rooms, and topping up water canisters and beer kegs.


    Required Skills, Qualifications & Attributes

    To be successful in this role, you’ll need:

    • Experience in a similar office support position is highly regarded.
    • A high degree of attention to detail, ability to work to deadlines, and adherence to daily schedules.
    • English ability is highly regarded, but not essential.

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.


    About Drake Business Services Asia

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality.

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.

  • Mailroom Operator – Global Technology Firm (Yokohama)

    • Work at a global leader in technology solutions.
    • Located in close proximity to Shin-Koyasu Station
    • Work as part of a broader mailroom team throughout Japan.


    About The Role

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.

    We’re looking for an experienced Mailroom Team Leader for a leading international technology firm based in Yokohama to assist our client in providing a fully managed, end-to-end mailroom service.

    As member of the of the mailroom team, you’ll be responsible for working independently to manage inbound and outbound mail services, manage administrative tasks, and ensure the mailroom is performing optimally.


    Why Join Our Team?

    We value our team members and are committed to fostering your career aspirations. We offer:

    • Opportunities to work within prestigious international brands.
    • Regular performance reviews.
    • Ongoing training and support.
    • Strong career development opportunities.
    • An employee reward and recognition program.


    Responsibilities

    In this role, you will be responsible for:

    • Working independently, but alongside a broader regional mailroom team throughout Tokyo and beyond.
    • General mailroom operations including management of inbound and outbound mail services
    • Mailroom administration tasks including record keeping, management of mail related paperwork, maintaining a register of inbound and outbound items, volumes etc.
    • Maintain franking/postage machines, record usage for cost allocation, and invoice verification.


    Required Skills, Qualifications & Attributes

    To be successful in this role, you’ll need:

    • Minimum of two years’ experience in a similar mailroom or administrative position.
    • A high degree of attention to detail, ability to work to deadlines, and adherence to daily schedules.
    • Demonstrated experience in using common PC systems.
    • English ability is highly regarded, but not essential.

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity is the right fit for you.

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.


    About Drake Business Services Asia

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower cost, and enhance quality.

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.

  • Mailroom Team Leader – Global Technology Firm (Hakozaki)

    • Work at a global leader in technology solutions.
    • Located in close proximity to Suitengumae (Hanzomon line), Kayabacho (Tozai line), and Ningyocho (Asakusa line) stations.
    • Lead and inspire a team of mailroom operators.


    About The Role

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.

    We’re looking for an experienced Mailroom Team Leader for a leading international technology firm based in Chuo-ku to assist our client in providing a fully managed, end-to-end mailroom service.

    As leader of the of the mailroom team, you’ll be responsible for directing a team of three mailroom operators to manage inbound and outbound mail services, manage administrative tasks, and ensure the mailroom is performing optimally.


    Why Join Our Team?

    We value our team members and are committed to fostering your career aspirations. We offer:

    • Opportunities to work within prestigious international brands.
    • Regular performance reviews.
    • Ongoing training and support.
    • Strong career development opportunities.
    • An employee reward and recognition program.

    Responsibilities

    In this role, you will be responsible for:

    • Managing a team of three mailroom staff.
    • General mailroom operations including management of inbound and outbound mail services
    • Mailroom administration tasks including record keeping, management of mail related paperwork, maintaining a register of inbound and outbound items, volumes etc.
    • Maintain franking/postage machines, record usage for cost allocation, and invoice verification.


    Required Skills, Qualifications & Attributes

    To be successful in this role, you’ll need:

    • Minimum of two years’ experience in a similar mailroom or administrative position.
    • A high degree of attention to detail, ability to work to deadlines, and adherence to daily schedules.
    • Demonstrated experience in managing and inspiring other personnel and using common PC systems.
    • English ability is highly regarded, but not essential.

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity is the right fit for you.

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.


    About Drake Business Services Asia

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower cost, and enhance quality.

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.

  • Receptionist – Global Technology Firm (Shibuya)

    • Leading technology startup.
    • Located next to Shibuya Station.
    • Work as part of a broader team.


    About The Role

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.

    We’re looking for an experienced Receptionist for a leading international technology firm based in Shibuya to assist our client in delivering an exceptional visitor and customer service experience.

    As a member of the Reception & Concierge team, you’ll be responsible for managing greeting visitors, managing inbound calls, performing administrative duties, and providing a memorable visitor experience.


    Why Join Our Team?

    We value our team members and are committed to fostering your career aspirations. We offer:

    • Opportunities to work within prestigious international brands.
    • Regular performance reviews.
    • Ongoing training and support.
    • Strong career development opportunities.
    • An employee reward and recognition program.


    Responsibilities

    In this role, you will be responsible for:

    • Create a comfortable, welcoming and hospitable experience for employees and their guests.
    • Visitor and phone handling, security card issuance, meeting room management, cleaning coordination, lost-and-found, office supplies ordering, event setup, staff assistance, and admin support.


    Required Skills, Qualifications & Attributes

    To be successful in this role, you’ll need:

    • Minimum of two years’ experience in a reception or concierge position.
    • Proven ability to provide exceptional customer service.
    • Demonstrated experience in managing guests, taking inbound phone calls, and using common PC systems.
    • English and Chinese ability is highly regarded, but not essential.

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity is the right fit for you.

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.


    About Drake Business Services Asia

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower cost, and enhance quality.

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.

  • Community Ambassador – Global Real Estate Investment Firm (Chiyoda-ku)

    • Centrally located role at Tokyo Station.
    • Prestigious, high quality office premises.
    • Varied, fast-paced role.

    About The Role

    Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.

    We’re looking for a Senior Community Ambassador for a leading international real estate investment firm based in Chiyoda-ku to assist our client in delivering an exceptional visitor and concierge experience.

    As a member of the Reception & Concierge team, you’ll be responsible for managing greeting visitors, managing inbound calls, performing administrative duties, and providing a memorable visitor experience.

    Why Join Our Team?

    We value our team members and are committed to fostering your career aspirations. We offer:

    • Opportunities to work within prestigious international brands.
    • Regular performance reviews.
    • Ongoing training and support.
    • Strong career development opportunities.
    • An employee reward and recognition program.

    Responsibilities

    In this role, you will be responsible for:

    • Create a comfortable, welcoming and hospitable experience for employees and their guests.
    • Providing end to end conference and meeting room management services.
    • Mail distribution
    • General administrative tasks.

    Required Skills, Qualifications & Attributes

    To be successful in this role, you’ll need:

    • Minimum of two years’ experience in a reception or concierge position.
    • Proven ability to provide exceptional hospitality services
    • Demonstrated experience in managing guests, taking inbound phone calls, and using common PC systems.
    • English ability is highly regarded, but not essential.

    Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity is the right fit for you.

    We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.

    About Drake Business Services Asia

    Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower cost, and enhance quality.

    Working alongside our global partners across seven countries, we empower our clients to focus on their core business.

  • How a Scalable Business Outsourcing Process Can Enable Long-Term Growth

    How a Scalable Business Outsourcing Process Can Enable Long-Term Growth

    In today’s fast-moving business world, every company faces a constant stream of high-stakes decisions. At a minimum, the company must decide on how it approaches emerging technological advancements, shifting market demands, updated industry regulations, and global economic events like trade embargoes and the rising cost of goods. If your business is committed to achieving long-term, sustainable growth, it must be prepared to adapt and evolve. 

    Outsourcing presents an excellent opportunity, enabling businesses to leverage outside expertise to enhance their own capabilities while maintaining or even reducing existing expenditures. Of course, this path may present new challenges, such as determining which functions should be outsourced and selecting the right outsourcing partner. Your organization must navigate its way to a strategic and scalable business outsourcing process. 

    Identifying the Measures for a Scalable Business Outsourcing Process 

    Since outsourcing is meant to augment existing operations, this new direction must begin with an audit. Your company must assess two key items.  

    First, it must determine what tasks can be entrusted to another party. Collectively, the outsourcing industry can manage a diverse range of business functions from general tasks within customer relations and mail logistics to specialist tasks such as paid media advertising and inventory management.  

    This leads to the next step, where the company must consider how outsourcing these tasks may impact short-term goals and the overall business plan. Outsourcing, as both a strategy and an asset, demands a great investment of funds, time, and effort to work effectively. The departments and processes affected by this change must be prepared to incorporate the support; otherwise, it may prove ineffective or even detrimental. 

    To mitigate this risk and evaluate the success of the initiative, outsourcing should be framed by clear and measurable targets that can also be scaled as the business matures. 

    For example, a financial services company interested in developing its guest experience may consider outsourcing its reception services since the front desk is an important but non-core function. As the company prepares to outsource, it must consider key objectives for success: customer satisfaction rates, conflict resolution, adequate training, etc. 

    Designating Your Outsourcing Partner 

    The outsourcing industry is diverse with capable vendors that can support a vast range of business functions. The ideal outsourcing candidate will vary depending on your specific needs, but an organization with proven expertise, a strong commitment to regulatory compliance, flexibility to support growth, and effective communication skills is well-positioned for success. 

    Each vendor employs a different outsourcing model to accommodate certain situations. 

    • Location: Many outsourcing partners, namely those in the recruitment and consulting fields, are unhindered by geographical boundaries by operating remotely or offshore. Other companies deploy site-based teams to work alongside their clients in a hybrid or fully onsite capacity. This model is common for logistics operations and healthcare services. 
    • Relationship: Many teams, especially software developers, work exclusively with individual organizations to support their infrastructure. Other outsourced teams augment the existing workforce to meet temporary but urgent needs, while others are utilized on a project-by-project basis. 
    • Pricing: Depending on the longevity of the outsourcing project, vendors utilize either time-and-material pricing (based on service hours rendered), a fixed-price (for a particular scope of work) model, or a hybrid (incentive-based). 

    Outsourcing Integration 

    Once the outsourcing objectives have been identified and the partner has been selected, the business can now focus on implementation and evaluation. The success of the operation hinges not just on the labor used to accomplish the task, but also on the degree of collaboration between the business and its outsourcing partner. Effective communication channels, clear workflow procedures, and well-defined metrics for performance and quality assurance all play significant roles here.  

    This process and partnership will serve as your organization’s foundation from which it can further grow, exploring countless opportunities. 

    At Drake Business Services Asia, our goal is to support your business using tailor-made, scalable business process outsourcing solutions. We bring together smart technology, world-class talent, and a fully managed process to help you thrive. Contact our team to start your journey: https://dbsa.asia/jp/contact.